Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and postal address when you contact us through web forms, email, or phone.

We also automatically collect technical data such as your IP address, browser type, pages visited, and access times through cookies and similar technologies.

• Contact data (name, email, phone).
• Website usage data (pages viewed, visit time).
• Technical data (IP address, device type).

Purposes of Processing

We use your personal data for the following legitimate purposes:

• To respond to your inquiries and requests for information about our security and protection systems for homes and businesses.
• To manage the contractual relationship and provide the requested services.
• To send informational communications about our services, always with your prior consent.
• To improve the functionality and user experience on our website.
• To comply with legal and regulatory obligations.

Cookies and Tracking Technologies

Our site uses first-party and third-party cookies to analyze traffic and personalize content. You can manage your cookie preferences at any time from your browser settings.

Data Sharing with Third Parties

We do not sell or rent your personal data. We may share information with:

• Service providers who help us operate the website and our business (e.g., hosting, web analytics), under strict confidentiality agreements.
• Competent authorities when required by law or to protect our legitimate rights.

Some of these third parties may be located outside the European Economic Area (EEA), in countries that offer an adequate level of protection according to the European Commission or under standard contractual guarantees.

Your Rights

In accordance with data protection legislation (GDPR), you have the following rights regarding your personal data:

• Right of access: To know what data we have about you and how we process it.
• Right to rectification: To correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): To request the deletion of your data when it is no longer necessary.
• Right to object and restriction of processing: To object to certain uses of your data or to restrict its processing.
• Right to data portability: To receive your data in a structured format and transfer it to another controller.
• Right to withdraw consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our Data Protection Officer (DPO) using the contact details provided below.

Security and Retention

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. We retain your data only for as long as necessary to fulfill the purposes described or to comply with legal requirements.

Contact for Privacy Matters

For any questions, requests, or exercise of rights related to this privacy policy, you can contact us at:

• Postal address: Ruela Laura, 2, 45º D
• Phone: +34 932031825
• Email: info@kalelikasa.com

You also have the right to file a complaint with the Spanish supervisory authority, the Spanish Data Protection Agency (AEPD).

Changes to this Policy and Applicable Law

We may update this policy occasionally to reflect changes in our practices or legislation. We will notify you of any significant changes by posting the new policy on this page.

This policy is governed by Spanish law and the European Union's General Data Protection Regulation (GDPR).

Last Updated Date

This privacy policy was last updated on October 15, 2023.